Illinois Billing Rights
Additional State-Law Protections for Patients with State-Regulated Health Plans
Nonparticipating providers may not bill enrollees for any amount beyond cost-sharing:
- When an enrollee utilizes a participating health care facility and, due to any reason, covered ancillary services are provided by a nonparticipating provider during or resulting from the visit
- When an enrollee receives emergency services from a nonparticipating provider or a nonparticipating emergency facility
Filing a Complaint
You may file a complaint with the federal government through the U.S. Department of Health and Human Services at www.cms.gov/nosurprises/consumers or by calling 800-985-3059.
State Agency Contact Information
Illinois Department of Insurance
Phone: 877-527-9431
Website: https://idoi.illinois.gov/aboutus/contactus.html
Additional Information
Visit www.cms.gov/nosurprises/consumers or call 800-985-3059 for more information about your rights under federal law.