Pennsylvania Billing Rights

Additional State Guidance

You’re never required to give up your protections from balance billing. You also aren’t required to get care out-of-network. You can choose a provider or facility in your plan’s network. Contact the Pennsylvania Insurance Department at www.insurance.pa.gov/nosurprises or by phone at 877-881-6388 or TTY/TDD: 717-783-3898 if you have difficulty finding a provider or facility in your plan’s network.

Filing a Complaint

If you believe you’ve been wrongly billed, you may contact the Pennsylvania Insurance Department at www.insurance.pa.gov/nosurprises or by phone at 877-881-6388 or TTY/TDD: 717-783-3898.

You may file a complaint with the federal government through the U.S. Department of Health and Human Services at https://www.cms.gov/nosurprises/consumers or by calling 1-800-985-3059.

State Agency Contact Information

Pennsylvania Insurance Department

Phone: 877-881-6388
Website: www.insurance.pa.gov/nosurprises

Additional Information

Visit www.cms.gov/nosurprises/consumers or call 800-985-3059 for more information about your rights under federal law.