Alaska Billing Rights

Filing a Complaint

A patient who receives a surprise bill can file an appeal with their insurance company or may ask for an external review of the company’s decision. You also can file a complaint with the Alaska Division of Insurance or the federal Department of Health and Human Services (HHS).

You can reach the Alaska Division of Insurance at 907-269-7900 or complete a complaint online at www.commerce.alaska.gov/web/ins/Consumers/Complaints.aspx. You can get more information about filing a complaint with the Alaska Division of Insurance by calling 907-269-7900. You may file a complaint with the federal government through the U.S. Department of Health and Human Services at www.cms.gov/nosurprises/consumers or by calling 800-985-3059.

State Agency Contact Information

Alaska Division of Insurance

Phone: 907-269-7900
Email: insurance@alaska.gov
Website: www.commerce.alaska.gov/web/ins/Consumers/Complaints.aspx

Additional Information

Visit www.cms.gov/nosurprises/consumers or call 800-985-3059 for more information about your rights under federal law.