Indiana Billing Rights

Additional State Law Protections for Patients with State-Regulated Health Plans

Starting in 2025, Indiana will also prohibit nonparticipating ground ambulance providers from balancing billing in certain circumstances.

Filing a Complaint

You may file a complaint and submit an appeal to the Indiana Department of Insurance. You may file a complaint with the federal government through the U.S. Department of Health and Human Services at www.cms.gov/nosurprises/consumers or by calling 800-985-3059.

Starting in 2025, contact the Indiana Department of Insurance to submit a complaint related to ground ambulance providers at https://www.in.gov/idoi/consumer-services/file-a-insurance-company-complaint/.

Additional Information

Visit www.cms.gov/nosurprises/consumers or call 800-985-3059 for more information about your rights under federal law.