Oregon Billing Rights

Additional State-Law Protections for Patients with State-Regulated Health Plans

Oregon’s balance billing law, ORS 743B.287, prohibits an out-of-network provider at an in-network facility from billing a patient for more than the patient’s in-network cost-sharing responsibility, subject to certain specified exceptions.

Filing a Complaint

If you believe you have received a surprise medical bill from a provider, contact the U.S. Department of Health and Human Services and file a complaint by calling 800-985-3059 (toll-free) or going to www.cms.gov/nosurprises/consumers. You may also contact Oregon’s Division of Financial Regulation to speak with a consumer advocate or file a complaint.

State Agency Contact Information

Oregon Division of Financial Regulation

Phone: 888-877-4894
Website: dfr.oregon.gov/help/complaints-licenses/Pages/file-complaint.aspx

Additional Information

Visit www.cms.gov/nosurprises/consumers or call 800-985-3059 for more information about your rights under federal law.